Ebok Stream Technologies Ltd. ("we", "us", "our") operates the Ebok Stream platform (ebokstream.com and related mobile applications). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

We are committed to protecting your privacy and ensuring transparency about our data practices. By using our Services, you consent to the data practices described in this policy.

2.1 Information You Provide

• Account Information: Username, email, phone number, password
• Profile Data: Name, profile photo, bio, country
• KYC Information: Government ID, selfie verification (for verified accounts)
• Payment Details: Bank account, mobile money number, PayPal email
• Content: Videos, comments, messages you create

2.2 Automatically Collected Information

• Device Information: Device type, operating system, browser type
• Usage Data: Pages visited, features used, watch time
• Log Data: IP address, access times, error logs
• Cookies: Session tokens, preferences, analytics

2.3 Third-Party Information

If you sign in with Google or other providers, we receive basic profile information as authorized by you during the authentication process.

We use your information to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations

We may share your information with:

• Service Providers: Payment processors, cloud hosting, analytics
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions
• With Your Consent: When you explicitly agree to sharing

We implement industry-standard security measures including:

• End-to-end encryption for direct messages
• TLS/SSL encryption for data in transit
• Encrypted storage for sensitive data at rest
• Regular security audits and penetration testing
• Multi-factor authentication options
• Secure data centers with physical access controls

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Restrict: Limit how we process your data

To exercise these rights, visit Settings > Privacy > Data Management or contact us at support@ebokstream.com.